@charset "UTF-8";

@font-face {
  font-family: "Manrope";
  src: url("./assets/fonts/Manrope-Variable.ttf") format("truetype");
  font-style: normal;
  font-weight: 200 800;
  font-display: swap;
}

:root {
  --page: #f2f6fc;
  --paper: #ffffff;
  --ink: #102a56;
  --text: #33486c;
  --muted: #536582;
  --blue: #1745c0;
  --blue-hover: #1039a8;
  --blue-soft: #eaf1ff;
  --line: #dbe4f4;
  --control-line: #7e91b4;
  --mustard: #d5a51c;
  --mustard-hover: #e0b436;
  --mustard-text: #886200;
  --error: #a92f34;
  --focus: #12377f;
  font-family: "Manrope", Arial, sans-serif;
  font-size: 15px;
  line-height: 1.6;
  color: var(--text);
  background: var(--page);
  font-synthesis: none;
  -webkit-font-smoothing: antialiased;
}

* { box-sizing: border-box; }
body {
  margin: 0;
  min-width: 0;
  background: radial-gradient(ellipse at 95% 0, #e4eeff 0, transparent 48%),
    radial-gradient(ellipse at 0 65%, #e7effc 0, transparent 45%);
}
button, input, textarea, select { font: inherit; }
button { cursor: pointer; }
a { color: var(--blue); }
svg { width: 22px; height: 22px; fill: none; stroke: currentColor; stroke-width: 1.6; stroke-linecap: round; stroke-linejoin: round; flex: none; }
[hidden] { display: none !important; }
button:focus-visible, input:focus-visible, textarea:focus-visible,
select:focus-visible, summary:focus-visible, a:focus-visible { outline: 3px solid var(--focus); outline-offset: 4px; }
button:disabled { cursor: default; opacity: .5; }
::selection { color: var(--ink); background: #f2d77e; }
.skip-link { position: fixed; top: 10px; left: -10000px; z-index: 30; padding: 12px 18px; border-radius: 10px; background: var(--blue); color: white; }
.skip-link:focus { left: 10px; }

/* Suite EVA header; selected branding is refined in the EVA Avanza section. */
.header-inner { max-width: 1500px; min-height: 102px; margin: auto; padding: 24px 40px; display: flex; align-items: center; justify-content: space-between; gap: 24px; }
.wordmark { display: flex; align-items: center; gap: 13px; color: var(--ink); font-size: 28px; font-weight: 800; line-height: 1; letter-spacing: -1px; white-space: nowrap; }
.brand-mark { width: 48px; height: 48px; stroke-width: 2.2; }
.brand-block { fill: var(--blue); stroke: none; }
.brand-arrow { stroke: white; }
.brand-dot { stroke: #c9dbff; opacity: .65; }
.wordmark-light { display: block; margin-top: 5px; font-size: 13px; font-weight: 500; letter-spacing: 1.25px; }
.brand-divider { width: 1px; height: 37px; margin-left: 10px; background: #bcccec; }
.brand-purpose { font-size: 12px; font-weight: 500; letter-spacing: .25px; color: var(--muted); }
.brand-purpose strong { font-size: 13px; letter-spacing: 1px; color: var(--ink); }
.header-actions { display: flex; align-items: center; gap: 22px; }
.private-badge { display: flex; align-items: center; gap: 7px; border: 1px solid #bed0f0; border-radius: 100px; padding: 7px 13px; font-size: 12px; font-weight: 650; color: var(--ink); background: #f7faff; white-space: nowrap; }
.private-badge svg { width: 15px; height: 15px; }
.text-button { color: var(--blue); background: transparent; border: 0; padding: 5px 0; font-size: 13px; font-weight: 750; text-underline-offset: 5px; }
.text-button:hover { text-decoration: underline; }
.workspace { max-width: 1500px; margin: 0 auto; padding: 4px 40px 34px; }

/* A quiet horizontal horizon leaves the task in the foreground. */
.guide { position: relative; isolation: isolate; display: flex; align-items: center; min-height: 108px; padding: 27px 38px; margin-bottom: 28px; overflow: hidden; border: 1px solid white; border-radius: 22px; background: linear-gradient(108deg, #e9f1ff 0, #f6f9ff 57%, #dfeaff 100%); box-shadow: inset 0 0 0 1px #e0e9fa, 0 5px 22px #1a4ca006; }
.guide h1 { position: relative; z-index: 1; margin: 0; font-size: clamp(28px, 2.75vw, 40px); font-weight: 800; line-height: 1.2; letter-spacing: -1.35px; color: var(--ink); }
.guide h1 em { color: var(--mustard-text); font-style: normal; }
.horizon-art { position: absolute; z-index: 0; right: 0; bottom: 0; width: 36%; height: 90%; pointer-events: none; opacity: .9; }
.horizon-art svg { display: block; width: 100%; height: 100%; stroke: none; }
.work-area { display: grid; grid-template-columns: 218px minmax(0, 1fr); grid-template-rows: auto auto auto; column-gap: 24px; row-gap: 14px; min-width: 0; align-items: start; }

/* Progress is informational. It is deliberately not a navigation menu. */
.progress { grid-column: 1; grid-row: 1 / 3; align-self: stretch; list-style: none; display: flex; flex-direction: column; gap: 22px; margin: 0; padding: 24px 14px; border: 1px solid var(--line); border-radius: 24px; background: linear-gradient(155deg, #ffffffde, #f5f8ffde); box-shadow: 0 4px 18px #123a8205; }
.progress li { position: relative; display: flex; align-items: center; min-height: 74px; gap: 13px; padding: 12px; border-radius: 16px; color: var(--muted); }
.progress li:not(:last-child)::after { content: ''; position: absolute; left: 29px; top: calc(50% + 21px); height: calc(100% - 20px); width: 1px; background: #b4c6e4; }
.progress li[aria-current] { background: #e8f0ff; color: var(--ink); }
.progress li.complete { color: var(--blue); }
.step-marker { display: grid; place-items: center; width: 35px; height: 35px; border-radius: 50%; border: 1px solid #8399bc; background: #fbfdff; color: var(--ink); font-size: 14px; font-weight: 650; flex: none; }
.progress li[aria-current] .step-marker { color: var(--ink); background: var(--mustard); border-color: #b98c11; box-shadow: 0 3px 8px #b288161a; }
.progress li.complete .step-marker { border-color: var(--blue); background: var(--blue); font-size: 0; }
.progress li.complete .step-marker::after { content: ''; width: 10px; height: 6px; border-left: 2px solid white; border-bottom: 2px solid white; transform: translateY(-1px) rotate(-45deg); }
.progress strong { display: block; font-size: 14px; line-height: 1.45; font-weight: 750; }
.progress small { display: block; font-size: 11px; line-height: 1.5; margin-top: 4px; }
.trial-notice { grid-column: 2; grid-row: 1; display: flex; gap: 8px; align-items: flex-start; margin: 0 4px; color: var(--muted); }
.trial-notice svg { width: 15px; height: 15px; margin-top: 3px; }
.trial-notice p { margin: 0; font-size: 11px; line-height: 1.8; }
.trial-notice strong { color: var(--text); font-weight: 700; }
.expertise-jump { font-weight: 750; text-underline-offset: 3px; }

/* Real form controls, with a consistent visual language across all four steps. */
.flow-card { grid-column: 2; grid-row: 2; min-width: 0; background: var(--paper); border: 1px solid var(--line); border-radius: 24px; box-shadow: 0 8px 34px #1b4da007; padding: 31px 34px 28px; animation: appear .2s ease-out; }
.card-heading { margin-bottom: 29px; }
.step-caption { display: block; font-size: 10px; font-weight: 800; letter-spacing: 1.8px; color: var(--muted); margin: 0 0 16px; }
h2 { font-size: clamp(29px, 2.65vw, 39px); line-height: 1.2; font-weight: 800; letter-spacing: -1.2px; color: var(--ink); margin: 0; }
h2[tabindex] { scroll-margin-top: 24px; }
h2[tabindex]:focus { outline: none; }
.card-heading > p:last-child { font-size: 15px; line-height: 1.75; color: var(--muted); margin: 12px 0 0; max-width: 770px; }
fieldset { margin: 0; padding: 0; border: 0; min-width: 0; }
legend, .field > label { display: block; font-weight: 800; font-size: 16px; color: var(--ink); margin: 0 0 17px; padding: 0; }
.field-number, .question-number { color: var(--mustard-text); font-size: 14px; font-weight: 750; margin-right: 13px; font-variant-numeric: tabular-nums; }
.category-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 13px; }
.more-categories { margin-top: 13px; }
.category-toggle { display: flex; align-items: center; justify-content: center; gap: 9px; max-width: 100%; min-height: 44px; margin: 16px auto 0; padding: 9px 18px; border: 1px solid #c4d3ef; border-radius: 11px; color: var(--blue); background: #f5f8ff; font-size: 13px; font-weight: 750; line-height: 1.5; transition: background .16s, border-color .16s; }
.category-toggle:hover { background: var(--blue-soft); border-color: #7b9bdf; }
.category-toggle svg { width: 18px; height: 18px; transition: transform .16s; }
.category-toggle[aria-expanded="true"] svg { transform: rotate(180deg); }
.category-selection { margin: 11px 0 0; text-align: center; color: var(--ink); font-size: 12px; font-weight: 650; }
.category-option { display: block; position: relative; min-width: 0; cursor: pointer; }
.category-option input { position: absolute; inset: 0; z-index: 1; opacity: 0; width: 100%; height: 100%; margin: 0; cursor: pointer; }
.category-content { display: grid; grid-template-columns: 45px minmax(0, 1fr) 21px; align-items: center; gap: 15px; min-height: 98px; height: 100%; padding: 18px 17px; border: 1px solid #bdcce6; border-radius: 14px; background: linear-gradient(135deg, white, #f9fbff); transition: background .16s, border-color .16s, box-shadow .16s, transform .16s; }
.category-content > svg { width: 45px; height: 35px; padding-right: 13px; color: var(--blue); border-right: 1px solid #c6d4ee; stroke-width: 1.7; }
.category-content > span:nth-child(2) { min-width: 0; }
.category-content strong { display: block; font-size: 14px; line-height: 1.5; font-weight: 750; color: var(--ink); }
.category-content small { display: block; font-size: 11px; line-height: 1.6; color: var(--muted); margin-top: 5px; }
.radio-indicator { position: relative; width: 21px; height: 21px; border: 1.5px solid #7b8fae; border-radius: 50%; background: #fff; }
.category-option:hover .category-content { border-color: #547bd1; background: #f1f6ff; transform: translateY(-1px); }
.category-option input:checked + .category-content { background: linear-gradient(120deg, #194acb, #1745c0); border-color: #1745c0; box-shadow: 0 4px 12px #1745c01a; }
.category-option input:checked + .category-content strong { color: white; }
.category-option input:checked + .category-content small { color: #e6eeff; }
.category-option input:checked + .category-content > svg { color: white; border-color: #8da8ec; }
.category-option input:checked + .category-content .radio-indicator { border: 3px solid white; background: var(--mustard); }
.category-option input:focus-visible + .category-content { outline: 3px solid var(--focus); outline-offset: 4px; }
.category-option input[aria-invalid=true] + .category-content { border-color: var(--error); }
.field { margin-top: 26px; min-width: 0; }
.description-field { margin-top: 28px; }
.field > label { margin-bottom: 9px; }
.field-hint { color: var(--muted); font-size: 12px; line-height: 1.8; margin: 0 0 10px; }
textarea, select { width: 100%; max-width: 100%; border: 1px solid var(--control-line); border-radius: 12px; padding: 15px 17px; background: linear-gradient(130deg, white, #f7faff); color: var(--ink); font-size: 15px; line-height: 1.8; transition: border-color .15s, box-shadow .15s; }
textarea { display: block; resize: vertical; min-height: 108px; }
#description { min-height: 144px; }
textarea::placeholder { color: #5b6d8b; font-size: 14px; opacity: 1; }
textarea:hover, select:hover { border-color: #536fa7; }
textarea:focus, select:focus { border-color: var(--blue); box-shadow: 0 0 0 3px #e9f0ff; }
textarea[aria-invalid=true], select[aria-invalid=true] { border-color: var(--error); background: #fff8f8; }
select { min-height: 50px; cursor: pointer; }
.field-meta { display: flex; justify-content: space-between; align-items: baseline; gap: 12px; margin-top: 6px; min-height: 20px; }
.character-count { color: var(--muted); font-size: 11px; text-align: right; margin-left: auto; white-space: nowrap; font-variant-numeric: tabular-nums; }
.character-count.over-limit { color: var(--error); }
.field-error { font-size: 12px; line-height: 1.7; color: var(--error); margin: 8px 0 0; }
.field-meta .field-error { margin: 0; }
.form-footer { display: flex; justify-content: space-between; align-items: center; gap: 16px; border-top: 1px solid var(--line); margin-top: 22px; padding-top: 23px; }
.footer-hint { font-size: 12px; color: var(--muted); }
.button-row { display: flex; align-items: center; gap: 10px; }
.button { display: inline-flex; align-items: center; justify-content: center; gap: 16px; min-height: 48px; padding: 13px 22px; border: 1px solid transparent; border-radius: 12px; font-size: 14px; line-height: 1.5; font-weight: 800; text-align: center; transition: background .16s, transform .16s, box-shadow .16s; }
.button:active { transform: translateY(1px); }
.button-primary { color: var(--ink); background: linear-gradient(120deg, #dfb22d, var(--mustard)); border-color: #bd9012; box-shadow: inset 0 1px 0 #ffe5a577; }
.button-primary:hover { background: var(--mustard-hover); border-color: #a77d09; box-shadow: 0 4px 12px #ae84131f; transform: translateY(-1px); }
.button-quiet { color: var(--blue); background: white; border-color: #a5b9e1; }
.button-quiet:hover { background: var(--blue-soft); border-color: #6d8dc9; }
.button svg { width: 20px; height: 20px; }
.privacy-footnote { grid-column: 2; grid-row: 3; display: flex; align-items: flex-start; justify-content: center; gap: 8px; margin: 2px 8px 0; text-align: center; color: var(--muted); font-size: 11px; line-height: 1.8; }
.privacy-footnote svg { height: 14px; width: 14px; margin-top: 3px; }

/* A faithful account, explicit uncertainty, and one concrete next check. */
.section-heading { display: flex; align-items: baseline; justify-content: space-between; gap: 15px; flex-wrap: wrap; margin: 0 0 14px; }
h3 { color: var(--ink); font-size: 16px; font-weight: 800; margin: 0; }
.summary-group + .summary-group { border-top: 1px solid var(--line); padding-top: 25px; margin-top: 25px; }
.summary-list { margin: 0; }
.summary-list > div { display: grid; grid-template-columns: 148px minmax(0, 1fr); gap: 24px; padding: 14px 0; border-bottom: 1px solid #e8edf7; min-width: 0; }
.summary-list > div:last-child { border-bottom: 0; }
.summary-list dt { color: var(--muted); font-size: 12px; margin: 0; }
.summary-list dd { color: var(--text); font-size: 14px; line-height: 1.85; margin: 0; min-width: 0; white-space: pre-wrap; overflow-wrap: anywhere; }
.summary-list dd.unknown { color: var(--muted); font-style: italic; }
.result-card .card-heading { padding-bottom: 24px; border-bottom: 1px solid var(--line); margin-bottom: 25px; }
.result-facts { padding: 0; }
.category-tag { display: inline-block; font-size: 11px; line-height: 1.7; padding: 5px 11px; border: 1px solid #c8d7f3; background: #eef4ff; color: var(--blue); border-radius: 8px; }
.user-text { color: var(--text); font-size: 15px; line-height: 1.85; white-space: pre-wrap; overflow-wrap: anywhere; margin: 0; }
.result-facts details { margin-top: 17px; padding-top: 14px; border-top: 1px solid var(--line); }
.result-facts summary { margin-left: 16px; color: var(--blue); font-size: 13px; font-weight: 700; cursor: pointer; list-style-position: outside; }
.result-facts .summary-list { margin-top: 8px; }
.hypothesis-block { border: 1px solid #e5d5a7; border-radius: 13px; padding: 20px 22px; background: #fffbf0; margin: 25px 0; }
.mini-label { display: flex; align-items: center; gap: 8px; color: #785600; font-size: 10px; font-weight: 800; letter-spacing: 1.1px; }
.hypothesis-dot { display: inline-block; height: 7px; width: 7px; border-radius: 50%; border: 1.5px solid #8a6500; }
.hypothesis-block p { font-size: 14px; line-height: 1.85; color: #655124; margin: 10px 0 0; }
.check-block { display: flex; align-items: flex-start; gap: 18px; padding: 27px; border: 1px solid #1b49b9; border-radius: 16px; background: linear-gradient(120deg, #143a97, #1745c0); color: white; margin-top: 25px; }
.check-block h3 { color: white; font-size: 18px; }
.check-block p { color: #f0f5ff; font-size: 15px; line-height: 1.85; margin: 10px 0 0; }
.check-icon { display: grid; place-items: center; width: 38px; height: 38px; border-radius: 11px; background: var(--mustard); color: var(--ink); flex: none; }
.check-icon svg { width: 23px; height: 23px; stroke-width: 1.8; }
.pending-block { margin: 26px 0; }
.pending-block h3 { font-size: 15px; }
.pending-block p { margin: 9px 0 0; color: var(--muted); font-size: 14px; line-height: 1.85; }
.result-limit { margin-top: 22px; color: var(--muted); font-size: 12px; line-height: 1.8; }
.result-limit p { margin: 0; }
.result-actions { align-items: stretch; }

/* The initial orientation opens a conversation; the route is agreed together. */
.session-invitation { margin-top: 30px; padding: 29px; border: 1px solid #244caa; border-radius: 18px; color: #fff; background: radial-gradient(ellipse at 100% 0, #3264cd70, transparent 65%), linear-gradient(125deg, #15387c, #1745c0); box-shadow: inset 0 1px 0 #ffffff15; }
.session-eyebrow { margin: 0 0 11px; color: #f1d174; font-size: 10px; font-weight: 800; letter-spacing: 1.4px; }
.session-invitation > h3 { color: #fff; font-size: clamp(23px, 2.2vw, 29px); line-height: 1.3; letter-spacing: -.7px; }
.session-intro { color: #e5edff; font-size: 13px; line-height: 1.85; margin: 13px 0 0; }
.session-goals { display: flex; flex-wrap: wrap; gap: 12px 24px; margin: 22px 0; padding: 0; list-style: none; }
.session-goals li { display: flex; align-items: baseline; gap: 9px; color: #fff; font-size: 11px; font-weight: 750; }
.session-goals li > span { color: #f1d174; font-size: 10px; font-weight: 800; font-variant-numeric: tabular-nums; }
.session-routes { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; margin: 0; padding: 0; list-style: none; }
.session-routes li { min-width: 0; padding: 15px; border: 1px solid #7799db70; border-radius: 11px; background: #ffffff08; }
.session-routes h4 { margin: 0; color: #fff; font-size: 12px; line-height: 1.6; }
.session-routes p { margin: 7px 0 0; color: #dfe9ff; font-size: 11px; line-height: 1.8; }
.session-choice-note { color: #e5edff; font-size: 11px; line-height: 1.8; margin: 13px 0 0; }
.session-choice-note a { color: #fff; font-weight: 750; text-underline-offset: 3px; }
.session-invitation-actions { display: flex; flex-wrap: wrap; align-items: center; gap: 14px 20px; margin-top: 23px; padding-top: 23px; border-top: 1px solid #7799db70; }
.session-invitation-actions .button { flex: 0 0 auto; }
.session-invitation-actions > p { flex: 1 1 140px; max-width: 240px; color: #e5edff; font-size: 11px; line-height: 1.8; margin: 0; }
.session-invitation .button:focus-visible, .session-invitation a:focus-visible { outline-color: #fff; }
.result-edit-row { margin-top: 18px; }
.result-edit-row .text-button { font-size: 12px; }

/* Public professional profiles and a compact, native service disclosure. */
.expertise-panel { margin-top: 36px; padding: 32px; border: 1px solid var(--line); border-radius: 24px; background: linear-gradient(125deg, #fff, #f7faff); scroll-margin-top: 24px; }
.expertise-heading { max-width: 840px; }
.expertise-heading .eyebrow { margin-bottom: 12px; }
.expertise-heading h2 { font-size: clamp(25px, 2.4vw, 33px); line-height: 1.25; letter-spacing: -.9px; }
.expertise-heading > p:last-child { margin: 13px 0 0; color: var(--muted); font-size: 14px; line-height: 1.8; }
.expertise-team { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 20px; margin-top: 26px; }
.expertise-profile { min-width: 0; padding: 26px; border: 1px solid #cfdbf0; border-radius: 18px; background: #fff; }
.profile-experience { display: flex; flex-wrap: wrap; align-items: baseline; gap: 5px 9px; margin: 0 0 22px; color: var(--blue); }
.profile-experience strong { font-size: 28px; font-weight: 800; line-height: 1.2; letter-spacing: -.8px; }
.profile-experience span { color: var(--muted); font-size: 12px; }
.profile-specialty { margin: 0 0 9px; color: var(--mustard-text); font-size: 10px; font-weight: 800; line-height: 1.7; letter-spacing: 1px; }
.expertise-profile h3 { margin: 0; color: var(--ink); font-size: 20px; line-height: 1.4; letter-spacing: -.4px; }
.expertise-profile h3 + p { margin: 12px 0 0; color: var(--muted); font-size: 13px; line-height: 1.9; }
.profile-detail { margin: 18px 0 0; padding-top: 14px; border-top: 1px solid var(--line); color: var(--text); font-size: 12px; line-height: 1.8; font-weight: 650; }
.solutions-catalog { margin-top: 22px; border: 1px solid #c3d4f4; border-radius: 15px; background: #edf3ff; }
.solutions-catalog > summary { display: flex; align-items: center; justify-content: space-between; gap: 18px; padding: 20px 23px; cursor: pointer; list-style: none; color: var(--ink); }
.solutions-catalog > summary::-webkit-details-marker { display: none; }
.solutions-catalog > summary strong { display: block; font-size: 16px; font-weight: 800; }
.solutions-catalog > summary small { display: block; margin-top: 5px; font-size: 12px; color: var(--muted); line-height: 1.7; }
.solutions-toggle { display: flex; align-items: center; gap: 7px; flex: none; color: var(--blue); font-size: 12px; font-weight: 800; }
.solutions-toggle svg { width: 18px; height: 18px; }
.solutions-hide, .solutions-catalog[open] .solutions-show { display: none; }
.solutions-catalog[open] .solutions-hide { display: inline; }
.solutions-catalog[open] .solutions-toggle svg { transform: rotate(180deg); }
.solutions-content { padding: 0 23px 23px; }
.solutions-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 12px; list-style: none; margin: 0; padding: 0; }
.solutions-grid li { min-width: 0; padding: 18px; border: 1px solid #d6e1f5; border-radius: 11px; background: #fff; }
.solutions-grid h3, .solutions-specialized h3 { margin: 0; color: var(--ink); font-size: 14px; line-height: 1.6; }
.solutions-grid p, .solutions-specialized p { margin: 8px 0 0; color: var(--muted); font-size: 12px; line-height: 1.85; }
.solutions-specialized { margin-top: 20px; padding-top: 19px; border-top: 1px solid #cbdaf3; }
.solutions-scope { margin: 16px 0 0; color: var(--text); font-size: 12px; line-height: 1.85; }
.expertise-actions { display: flex; align-items: center; justify-content: space-between; flex-wrap: wrap; gap: 15px; margin-top: 22px; }
.expertise-actions > p { margin: 0; color: var(--muted); font-size: 12px; }

/* Footer and confirmation share the same palette. */
.site-footer { width: calc(100% - 80px); max-width: 1420px; margin: 0 auto; padding: 20px 0 28px; border-top: 1px solid var(--line); display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 18px; color: var(--muted); font-size: 11px; }
.site-footer > span:first-child { color: var(--ink); font-weight: 650; }
.team-contact { display: flex; flex-wrap: wrap; align-items: center; justify-content: center; gap: 4px 12px; min-width: 0; font-size: 12px; }
.team-contact a { display: inline-flex; align-items: center; min-height: 44px; max-width: 100%; overflow-wrap: anywhere; color: var(--blue); font-weight: 650; text-decoration: underline; text-underline-offset: 3px; }
.team-contact a:focus-visible { outline: 2px solid var(--blue); outline-offset: 4px; border-radius: 3px; }
.version-label { font-size: 10px; }
.sr-only { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0,0,0,0); clip-path: inset(50%); white-space: nowrap; }
.noscript { padding: 15px; color: var(--error); border: 1px solid var(--error); border-radius: 8px; }
.eyebrow { font-size: 10px; font-weight: 800; color: var(--mustard-text); letter-spacing: 1.5px; margin: 0 0 14px; }
dialog { width: calc(100% - 32px); max-width: 490px; padding: 0; border: 1px solid var(--line); border-radius: 22px; color: var(--text); background: white; box-shadow: 0 25px 100px #122b6035; }
dialog::backdrop { background: #10254b88; backdrop-filter: blur(4px); }
.dialog-content { padding: 32px; }
.dialog-content h2 { font-size: 28px; }
.dialog-content > p:not(.eyebrow) { margin: 16px 0 26px; color: var(--muted); font-size: 14px; line-height: 1.8; }
.dialog-actions { display: flex; justify-content: flex-end; gap: 10px; }
.dialog-actions .button { font-size: 13px; padding: 11px 15px; }

@keyframes appear { from { opacity: .5; transform: translateY(6px); } to { opacity: 1; transform: translateY(0); } }

@media (min-width: 1500px) {
  .work-area { grid-template-columns: 238px minmax(0, 1fr); gap: 16px 26px; }
  .flow-card { padding: 36px 40px 30px; }
  .category-content { min-height: 100px; padding: 19px 20px; }
  .category-content strong { font-size: 15px; }
  .category-content small { font-size: 12px; }
}

@media (max-width: 1150px) {
  .header-inner { padding: 22px 28px; min-height: 92px; }
  .workspace { padding: 4px 28px 30px; }
  .guide { padding: 25px 28px; min-height: 100px; }
  .guide h1 { font-size: 31px; }
  .horizon-art { width: 30%; opacity: .55; }
  .work-area { grid-template-columns: 190px minmax(0, 1fr); column-gap: 20px; }
  .progress { padding: 19px 10px; }
  .progress li { padding: 12px 9px; gap: 10px; }
  .progress li:not(:last-child)::after { left: 26px; }
  .progress strong { font-size: 13px; }
  .progress small { display: none; }
  .flow-card { padding: 28px; }
  .category-content { grid-template-columns: 30px minmax(0, 1fr) 18px; padding: 16px 12px; gap: 10px; }
  .category-content > svg { width: 30px; height: 30px; padding-right: 0; border: 0; }
  .category-content strong { font-size: 13px; }
  .category-content small { font-size: 11px; }
  .radio-indicator { width: 18px; height: 18px; }
  .site-footer { width: calc(100% - 56px); }
}

@media (max-width: 960px) {
  .header-inner { padding: 20px 24px; min-height: 86px; }
  .wordmark { font-size: 25px; }
  .brand-mark { width: 44px; height: 44px; }
  .wordmark-light { font-size: 11px; }
  .workspace { max-width: 800px; padding: 4px 24px 28px; }
  .guide { min-height: 94px; margin-bottom: 22px; padding: 23px 27px; border-radius: 19px; }
  .guide h1 { max-width: 590px; font-size: 30px; letter-spacing: -1px; }
  .horizon-art { opacity: .35; }
  .work-area { grid-template-columns: minmax(0, 1fr); row-gap: 16px; }
  .progress { grid-column: 1; grid-row: 1; display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 6px; padding: 9px; border-radius: 16px; background: #ffffffb8; }
  .progress li { min-height: 51px; gap: 8px; padding: 8px 7px; border-radius: 11px; }
  .progress li::after { display: none; }
  .progress strong { font-size: 11px; }
  .step-marker { width: 29px; height: 29px; font-size: 12px; }
  .trial-notice { grid-column: 1; grid-row: 2; }
  .flow-card { grid-column: 1; grid-row: 3; padding: 30px; border-radius: 21px; }
  .privacy-footnote { grid-column: 1; grid-row: 4; }
  .solutions-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .card-heading { margin-bottom: 28px; }
  h2 { font-size: 34px; }
  .card-heading > p:last-child { font-size: 14px; }
  .category-content { grid-template-columns: 38px minmax(0, 1fr) 20px; min-height: 104px; padding: 17px 15px; gap: 12px; }
  .category-content > svg { width: 38px; height: 32px; padding-right: 9px; border-right: 1px solid #c6d4ee; }
  .category-content strong { font-size: 14px; }
  .radio-indicator { width: 20px; height: 20px; }
  textarea, select { font-size: 16px; }
  .site-footer { width: calc(100% - 48px); max-width: 752px; }
  .site-footer > span:nth-child(2) { display: none; }
}

@media (max-width: 600px) {
  .team-contact { flex-basis: 100%; order: 3; justify-content: flex-start; font-size: 11px; }
  .header-inner { padding: 17px 18px; gap: 12px; min-height: 84px; }
  .wordmark { font-size: 23px; gap: 10px; flex-wrap: wrap; max-width: 180px; }
  .brand-mark { width: 41px; height: 41px; }
  .wordmark-light { font-size: 10px; letter-spacing: 1.1px; }
  .brand-divider { display: none; }
  .brand-purpose { flex-basis: 100%; margin-left: 51px; margin-top: -2px; font-size: 10px; }
  .brand-purpose strong { font-size: 10px; }
  .header-actions { flex-direction: column; align-items: flex-end; gap: 7px; }
  .private-badge { font-size: 10px; padding: 6px 9px; }
  .private-badge svg { width: 13px; height: 13px; }
  .reset-trigger.text-button { font-size: 11px; padding: 1px 0; }
  .workspace { padding: 4px 16px 25px; }
  .guide { min-height: 96px; padding: 21px 23px; margin-bottom: 17px; border-radius: 17px; }
  .guide h1 { max-width: 350px; font-size: 28px; line-height: 1.2; letter-spacing: -.9px; }
  .horizon-art { width: 40%; height: 55%; opacity: .3; }
  body:not([data-step=need]) .guide { display: none; }
  .progress { padding: 7px 5px; gap: 2px; border-radius: 14px; }
  .progress li { flex-direction: column; align-items: center; text-align: center; padding: 7px 3px; gap: 7px; border-radius: 10px; min-height: 70px; }
  .progress strong { font-size: 10px; line-height: 1.4; }
  .step-marker { width: 27px; height: 27px; font-size: 11px; }
  .work-area { row-gap: 14px; }
  .trial-notice { gap: 7px; margin: 0 1px; }
  .trial-notice p { font-size: 11px; line-height: 1.7; }
  .flow-card { padding: 25px 20px 22px; border-radius: 18px; }
  .card-heading { margin-bottom: 25px; }
  .step-caption { font-size: 9px; margin-bottom: 13px; letter-spacing: 1.5px; }
  h2 { font-size: 29px; line-height: 1.22; letter-spacing: -1px; }
  .card-heading > p:last-child { font-size: 13px; line-height: 1.8; margin-top: 11px; }
  legend, .field > label { font-size: 14px; line-height: 1.6; }
  .field-number, .question-number { font-size: 12px; margin-right: 9px; }
  .category-grid { gap: 10px; }
  .category-content { grid-template-columns: minmax(0, 1fr) 19px; gap: 11px; padding: 15px 12px; min-height: 160px; align-content: start; }
  .category-content > svg { width: 30px; height: 30px; padding: 0; border: 0; grid-column: 1; grid-row: 1; }
  .category-content > span:nth-child(2) { grid-column: 1 / -1; grid-row: 2; }
  .category-content strong { font-size: 13px; line-height: 1.5; }
  .category-content small { font-size: 11px; line-height: 1.6; }
  .radio-indicator { width: 19px; height: 19px; grid-column: 2; grid-row: 1; }
  .description-field { margin-top: 25px; }
  .field-hint { font-size: 12px; }
  textarea, select { padding: 13px; border-radius: 10px; font-size: 16px; }
  textarea::placeholder { font-size: 13px; }
  .field-meta { gap: 8px; }
  .field-error { font-size: 12px; }
  .form-footer { flex-wrap: wrap; gap: 14px; margin-top: 20px; padding-top: 20px; }
  .footer-hint { font-size: 11px; max-width: 120px; }
  .button { min-height: 46px; padding: 12px 16px; gap: 12px; font-size: 13px; border-radius: 10px; }
  .button-row { margin-left: auto; flex-wrap: wrap; justify-content: flex-end; gap: 9px; }
  .section-heading { gap: 9px; }
  .section-heading h3 { font-size: 15px; }
  .section-heading .text-button { font-size: 12px; }
  .summary-list > div { grid-template-columns: minmax(0, 1fr); gap: 6px; padding: 14px 0; }
  .summary-list dt { font-size: 12px; }
  .summary-list dd { font-size: 14px; }
  .result-facts .section-heading { display: block; }
  .category-tag { margin-top: 10px; }
  .user-text { font-size: 14px; }
  .hypothesis-block { padding: 18px; margin: 23px 0; }
  .mini-label { font-size: 9px; letter-spacing: .8px; }
  .hypothesis-block p { font-size: 14px; }
  .check-block { padding: 22px 19px; flex-direction: column; gap: 14px; }
  .check-block h3 { font-size: 17px; }
  .check-block p { font-size: 14px; }
  .pending-block p { font-size: 13px; }
  .result-actions { flex-direction: column; }
  .result-actions .button { width: 100%; }
  .privacy-footnote { font-size: 11px; margin-top: 1px; }
  .site-footer { width: calc(100% - 36px); font-size: 10px; padding: 18px 0 24px; }
  .version-label { font-size: 9px; }
  .dialog-content { padding: 27px 22px; }
  .dialog-content h2 { font-size: 27px; }
  .dialog-actions { flex-direction: column-reverse; }
  .dialog-actions .button { font-size: 13px; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation: none !important; transition: none !important; scroll-behavior: auto !important; }
}

/* EVA Avanza: the selected Encuentro symbol and Suite EVA wordmark. */
.wordmark { gap: 12px; flex-wrap: nowrap; text-decoration: none; }
.brand-encuentro { display: block; object-fit: contain; flex: none; }
.brand-name { font-size: 27px; font-weight: 800; letter-spacing: -1.1px; }
.brand-name > span { color: var(--blue); font-weight: 550; }
.brand-name > small { display: block; margin-top: 8px; font-size: 9px; font-weight: 750; line-height: 1; letter-spacing: 2.2px; color: var(--muted); }
.attention-link { display: inline-flex; align-items: center; gap: 7px; color: var(--blue); font-size: 12px; font-weight: 750; text-decoration: none; text-underline-offset: 4px; }
.attention-link:hover { text-decoration: underline; }
.attention-link svg { width: 13px; height: 13px; }
.install-button { display: inline-flex; align-items: center; justify-content: center; gap: 7px; min-height: 44px; padding: 9px 12px; border: 1px solid #b7c9eb; border-radius: 10px; color: var(--blue); background: #ffffffbf; font-size: 12px; font-weight: 750; line-height: 1.6; white-space: nowrap; }
.install-button:hover { background: var(--blue-soft); border-color: #7d9dd7; }
.install-button svg { width: 16px; height: 16px; }
.button { text-decoration: none; }

/* A separate, optional confirmation follows the four orientation steps. */
.request-summary { border: 1px solid var(--line); border-radius: 15px; padding: 21px 23px; background: #f8faff; }
.request-summary .summary-list > div { grid-template-columns: 132px minmax(0, 1fr); gap: 20px; padding: 11px 0; }
.contact-fields { margin-top: 29px; }
.contact-fields legend { margin-bottom: 8px; }
.contact-fields > .field-hint { margin: 0; }
.contact-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; }
.contact-grid .field { margin-top: 19px; }
.contact-grid .field > label { font-size: 13px; }
input[type=text], input[type=email] { display: block; width: 100%; min-width: 0; min-height: 51px; border: 1px solid var(--control-line); border-radius: 11px; padding: 12px 15px; background: linear-gradient(130deg, white, #f7faff); color: var(--ink); font-size: 14px; }
input[type=text]::placeholder, input[type=email]::placeholder { color: #5b6d8b; opacity: 1; }
input[type=text]:focus, input[type=email]:focus { border-color: var(--blue); box-shadow: 0 0 0 3px #e9f0ff; }
input[aria-invalid=true] { border-color: var(--error); background: #fff8f8; }
input:disabled, textarea:disabled { color: var(--muted); opacity: 1; background: #f1f4f9; cursor: default; }
.purpose-note { border-left: 3px solid var(--mustard); padding: 2px 0 2px 17px; margin: 25px 0 20px; }
.purpose-note h3 { font-size: 13px; }
.purpose-note p { font-size: 12px; line-height: 1.85; margin: 6px 0 0; color: var(--muted); }
.consent-label { display: flex; align-items: flex-start; gap: 12px; color: var(--text); font-size: 13px; line-height: 1.8; cursor: pointer; }
.consent-label input { width: 19px; height: 19px; flex: none; accent-color: var(--blue); margin: 3px 0 0; cursor: pointer; }
.consent-label input:disabled { cursor: default; }
.consent-label input[aria-invalid=true] { outline: 1px solid var(--error); outline-offset: 2px; }
.request-session-note { margin: 16px 0 0; color: var(--muted); font-size: 11px; line-height: 1.85; }
.submission-status { display: flex; gap: 13px; align-items: flex-start; margin-top: 24px; padding: 18px 20px; border: 1px solid #c7d6f4; border-radius: 13px; background: var(--blue-soft); color: var(--ink); }
.submission-status:focus { outline: 3px solid var(--focus); outline-offset: 3px; }
.submission-status strong { font-size: 14px; }
.submission-status p { font-size: 12px; line-height: 1.85; margin: 5px 0 0; }
.status-indicator { width: 9px; height: 9px; flex: none; margin-top: 7px; border-radius: 50%; background: var(--blue); }
.submission-status[data-state=unknown], .submission-status[data-state=conflict] { background: #fffbf0; border-color: #e2c77d; }
.submission-status[data-state=unknown] .status-indicator, .submission-status[data-state=conflict] .status-indicator { background: var(--mustard-text); }
.receipt-card { position: relative; overflow: hidden; }
.receipt-symbol { display: grid; place-items: center; width: 55px; height: 55px; border: 1px solid #b5c9f4; border-radius: 17px; color: var(--blue); background: var(--blue-soft); margin-bottom: 24px; }
.receipt-symbol svg { width: 29px; height: 29px; stroke-width: 2; }
.receipt-document { border: 1px solid #cbd9f2; border-radius: 15px; padding: 24px; background: linear-gradient(125deg, #f7faff, #f0f5ff); }
.receipt-document > .mini-label { color: var(--muted); }
.receipt-document > strong { display: block; margin: 9px 0 13px; font-size: 28px; font-weight: 800; letter-spacing: .7px; color: var(--blue); overflow-wrap: anywhere; }
.receipt-next { margin-top: 25px; }
.receipt-next p { color: var(--muted); font-size: 14px; line-height: 1.85; margin: 9px 0 0; }
.case-status { display: inline-flex; align-items: center; gap: 6px; color: #795600; background: #fff6d7; border: 1px solid #e6cf8c; border-radius: 6px; padding: 3px 8px; font-size: 10px; font-weight: 750; line-height: 1.6; white-space: nowrap; }
.case-status::before { content: ''; width: 5px; height: 5px; background: currentColor; border-radius: 50%; }
.case-status.is-reviewed { color: var(--blue); background: #edf3ff; border-color: #bfcff0; }

/* The operator retains the original case and records its next steps. */
.operator-workspace { max-width: 1500px; margin: 0 auto; padding: 4px 40px 40px; }
.operator-banner { display: flex; justify-content: space-between; align-items: center; gap: 25px; padding: 30px 34px; margin-bottom: 24px; border: 1px solid white; border-radius: 22px; background: linear-gradient(115deg, #e6efff, #f8faff 70%); box-shadow: inset 0 0 0 1px #dce7fa; }
.operator-banner .eyebrow { margin-bottom: 9px; }
.operator-banner h1 { font-size: clamp(28px, 2.7vw, 38px); line-height: 1.22; letter-spacing: -1.2px; color: var(--ink); margin: 0; }
.operator-banner p:last-child { max-width: 650px; font-size: 13px; line-height: 1.8; color: var(--muted); margin: 12px 0 0; }
.operator-banner-mark { width: 80px; height: 80px; margin-right: 14px; opacity: .85; }
.operator-layout { display: grid; grid-template-columns: 340px minmax(0, 1fr); gap: 22px; align-items: start; }
.inbox-panel, .case-panel, .case-placeholder { min-width: 0; border: 1px solid var(--line); border-radius: 21px; background: white; box-shadow: 0 8px 30px #1b4da006; }
.inbox-panel { overflow: hidden; }
.inbox-heading { display: flex; justify-content: space-between; gap: 12px; align-items: baseline; padding: 24px 22px 9px; }
.inbox-heading h2 { font-size: 21px; letter-spacing: -.5px; }
.inbox-counter { margin: 0; padding: 0 22px; font-size: 11px; color: var(--muted); }
.inbox-filter { display: flex; flex-wrap: wrap; gap: 6px; padding: 18px 20px; border-bottom: 1px solid var(--line); }
.filter-button { border: 1px solid #c5d3eb; border-radius: 7px; padding: 6px 9px; color: var(--muted); background: #fff; font-size: 11px; font-weight: 700; }
.filter-button[aria-pressed=true] { color: var(--blue); border-color: #9cb8ee; background: #edf3ff; }
.request-list { margin: 0; padding: 9px; list-style: none; max-height: 680px; overflow-y: auto; }
.request-list:empty { display: none; }
.request-list > li + li { margin-top: 5px; }
.case-list-button { display: block; width: 100%; min-width: 0; border: 1px solid transparent; border-radius: 12px; background: #fff; padding: 17px 13px; text-align: left; color: var(--text); }
.case-list-button:hover { background: #f6f9ff; border-color: #d7e3f8; }
.case-list-button[aria-pressed=true] { background: #edf3ff; border-color: #a7bfed; box-shadow: inset 3px 0 0 var(--blue); }
.case-list-top { display: flex; justify-content: space-between; align-items: center; gap: 7px; margin-bottom: 11px; }
.case-list-code { color: var(--muted); font-size: 10px; font-weight: 750; letter-spacing: .5px; }
.case-list-name { display: block; color: var(--ink); font-size: 14px; line-height: 1.6; font-weight: 800; overflow-wrap: anywhere; }
.case-list-category { display: block; color: var(--muted); font-size: 11px; line-height: 1.7; margin-top: 3px; }
.case-list-type { display: block; color: var(--blue); font-size: 10px; font-weight: 750; line-height: 1.7; margin-bottom: 4px; }
.case-list-date { display: block; color: var(--muted); font-size: 10px; margin-top: 10px; }
.list-state { padding: 24px 22px; margin: 0; font-size: 13px; line-height: 1.85; color: var(--muted); }
.list-state.is-error { color: var(--error); background: #fff8f8; }
.more-row { padding: 12px 20px 20px; }
.more-row .button { width: 100%; min-height: 41px; font-size: 12px; }
.case-placeholder { min-height: 380px; display: flex; align-items: center; justify-content: center; flex-direction: column; text-align: center; padding: 45px; }
.case-placeholder > img { width: 52px; height: 52px; margin-bottom: 24px; }
.case-placeholder h2 { font-size: 26px; letter-spacing: -.7px; }
.case-placeholder p { max-width: 330px; color: var(--muted); font-size: 13px; line-height: 1.9; margin: 13px 0 0; }
.case-panel { padding: 28px 30px; }
.case-detail-top { display: flex; justify-content: space-between; gap: 16px; align-items: center; margin-bottom: 18px; }
.case-detail-top .step-caption { margin: 0; overflow-wrap: anywhere; }
.case-panel h2 { font-size: 29px; letter-spacing: -.8px; overflow-wrap: anywhere; }
.case-type { margin: 0 0 8px; color: var(--blue); font-size: 11px; font-weight: 750; }
.case-meta { margin: 11px 0 25px; color: var(--muted); font-size: 11px; }
.case-section { margin: 24px 0 0; padding-top: 23px; border-top: 1px solid var(--line); }
.case-section > h3 { margin-bottom: 10px; font-size: 15px; }
.case-panel .summary-list > div { grid-template-columns: 116px minmax(0, 1fr); gap: 20px; padding: 12px 0; }
.case-contact { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; padding: 18px 20px; margin: 0; background: #f4f7fd; border-radius: 12px; }
.case-contact dt { color: var(--muted); font-size: 11px; }
.case-contact dd { margin: 4px 0 0; color: var(--ink); font-size: 13px; overflow-wrap: anywhere; }
.case-orientation summary { font-size: 13px; font-weight: 750; color: var(--blue); cursor: pointer; }
.case-orientation .hypothesis-block { margin: 17px 0; }
.case-orientation h4 { color: var(--ink); font-size: 13px; margin: 17px 0 7px; }
.case-orientation > p { margin: 6px 0; font-size: 13px; line-height: 1.85; }
.review-record { margin-top: 18px; padding: 18px 20px; border: 1px solid #cbd9f1; border-radius: 12px; background: #f7faff; }
.review-record h3 { font-size: 13px; }
.review-record .user-text { font-size: 13px; margin-top: 9px; }
.review-record small { display: block; color: var(--muted); font-size: 10px; margin-top: 9px; }
.review-form .field { margin-top: 18px; }
.review-form .field > label { font-size: 13px; }
.review-form .form-footer { align-items: flex-start; }
.review-form .footer-hint { max-width: 250px; font-size: 11px; line-height: 1.8; }
.review-feedback { border: 1px solid #bfd2f1; border-radius: 10px; background: #eff5ff; padding: 13px 15px; color: var(--ink); font-size: 12px; line-height: 1.85; margin-top: 18px; }
.review-feedback.is-error { border-color: #e5c983; background: #fffbef; color: #765900; }
.detail-back { display: none; }
.operator-footnote { margin: 20px 3px 0; color: var(--muted); font-size: 11px; line-height: 1.8; }

@media (max-width: 1150px) {
  .header-actions { gap: 14px; }
  .operator-workspace { padding: 4px 28px 32px; }
  .operator-layout { grid-template-columns: 290px minmax(0, 1fr); gap: 18px; }
  .case-panel { padding: 25px; }
  .case-panel .summary-list > div { grid-template-columns: 100px minmax(0, 1fr); gap: 14px; }
}
@media (max-width: 960px) {
  .header-inner { flex-wrap: wrap; }
  .header-actions { flex-wrap: wrap; justify-content: flex-end; }
  .brand-name { font-size: 25px; }
  .operator-workspace { max-width: 800px; padding: 4px 24px 30px; }
  .operator-layout { grid-template-columns: minmax(0, 1fr); gap: 20px; }
  .operator-banner { padding: 26px 28px; }
  .operator-banner-mark { width: 60px; height: 60px; margin: 0; }
  .request-list { max-height: 360px; }
  .detail-back { display: inline-flex; margin-bottom: 20px; }
  .case-placeholder { min-height: 260px; padding: 35px; }
}
@media (max-width: 600px) {
  .header-inner { padding: 20px 18px; gap: 15px 10px; }
  .wordmark { gap: 9px; }
  .brand-encuentro { width: 40px; height: 40px; }
  .brand-name { font-size: 23px; letter-spacing: -.8px; }
  .brand-name > small { font-size: 8px; margin-top: 7px; letter-spacing: 1.7px; }
  .header-actions { flex-direction: row; align-items: center; justify-content: flex-start; width: 100%; gap: 12px; }
  .header-actions .attention-link { font-size: 11px; }
  .header-actions .private-badge { margin-left: auto; }
  .header-actions .reset-trigger { width: 100%; text-align: right; }
  .request-summary { padding: 17px; }
  .request-summary .summary-list > div { grid-template-columns: minmax(0, 1fr); gap: 5px; padding: 10px 0; }
  .contact-grid { grid-template-columns: minmax(0, 1fr); gap: 0; }
  input[type=text], input[type=email] { font-size: 16px; padding: 13px; }
  .consent-label { font-size: 12px; }
  .request-actions, .receipt-actions { flex-direction: column; align-items: stretch; }
  .submission-status { padding: 16px; }
  .submission-status strong { font-size: 13px; }
  .receipt-symbol { margin-bottom: 22px; }
  .receipt-document { padding: 20px; }
  .receipt-document > strong { font-size: 25px; }
  .receipt-next p { font-size: 13px; }
  .operator-workspace { padding: 4px 16px 28px; }
  .operator-banner { padding: 25px 23px; border-radius: 17px; }
  .operator-banner h1 { font-size: 29px; letter-spacing: -.9px; }
  .operator-banner-mark { display: none; }
  .operator-banner p:last-child { font-size: 12px; }
  .inbox-panel, .case-panel, .case-placeholder { border-radius: 17px; }
  .inbox-heading { padding: 22px 20px 9px; }
  .case-panel { padding: 24px 20px; }
  .case-panel h2 { font-size: 27px; }
  .case-panel .summary-list > div { grid-template-columns: minmax(0, 1fr); gap: 6px; }
  .case-contact { grid-template-columns: minmax(0, 1fr); gap: 15px; padding: 17px; }
  .case-placeholder { min-height: 240px; padding: 30px 24px; }
  .case-placeholder h2 { font-size: 25px; }
  .review-form .form-footer { flex-direction: column; align-items: stretch; }
  .review-form .footer-hint { max-width: none; }
  .review-form .button-row { margin: 0; flex-direction: column; align-items: stretch; }
}

.review-feedback:focus { outline: 3px solid var(--focus); outline-offset: 3px; }
.case-placeholder .button { margin-top: 22px; }

/* Follow-up keeps the immediate action visible and the full record nearby. */
.operator-page .case-status { max-width: 162px; white-space: normal; text-align: left; flex: 0 1 auto; }
.operator-page .case-status::before { flex: 0 0 5px; }
.case-status[data-status=in_progress] { color: var(--blue); background: #edf3ff; border-color: #bfcff0; }
.case-status[data-status=waiting] { color: #795600; background: #fff6d7; border-color: #e6cf8c; }
.case-status[data-status=resolved] { color: #235c60; background: #edf8f7; border-color: #b8d9d6; }
.case-status[data-status=closed] { color: #536582; background: #f1f4f9; border-color: #cdd6e4; }
.case-list-top { align-items: flex-start; }
.case-list-code { padding-top: 4px; overflow-wrap: anywhere; }
.case-list-next { display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; margin-top: 13px; padding-top: 11px; border-top: 1px solid #dce5f5; color: var(--text); font-size: 12px; line-height: 1.7; overflow-wrap: anywhere; }
.case-list-due { display: block; margin-top: 6px; font-size: 10px; font-weight: 750; color: var(--blue); }
.case-list-due.is-overdue { color: #875916; }
.case-area { min-width: 0; }
.next-action-panel { margin-top: 20px; padding: 19px 21px; border: 1px solid #bcd0f3; border-radius: 13px; background: linear-gradient(120deg, #eef4ff, #f8faff); box-shadow: inset 3px 0 0 var(--blue); }
.next-action-heading { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: baseline; gap: 9px 16px; }
.next-action-heading h3 { font-size: 13px; }
.next-action-panel > p { margin: 10px 0 0; color: var(--ink); font-size: 14px; line-height: 1.85; }
.due-label { font-size: 11px; font-weight: 750; color: var(--blue); }
.next-action-panel.is-overdue { border-color: #ddc78b; background: linear-gradient(120deg, #fff8e5, #fffdf7); box-shadow: inset 3px 0 0 var(--mustard); }
.due-label.is-overdue { color: #795600; }
.original-case > summary { cursor: pointer; font-size: 13px; font-weight: 750; color: var(--blue); }
.original-case[open] > summary { margin-bottom: 13px; }
.original-case .case-orientation { margin-top: 15px; padding: 16px 18px; border: 1px solid var(--line); border-radius: 11px; background: #fafcff; }

/* Read-only session guidance shares the case without changing its record. */
.session-guide { padding: 0; border: 1px solid #bfd0ee; border-radius: 13px; background: #f6f9ff; }
.session-guide > summary { padding: 17px 19px; color: var(--blue); cursor: pointer; list-style-position: inside; }
.session-guide > summary h3 { display: inline; color: var(--ink); font-size: 14px; }
.session-guide > summary::marker { color: var(--blue); }
.session-guide > summary:focus-visible { outline-offset: -5px; border-radius: 12px; }
.session-guide[open] > summary { border-bottom: 1px solid var(--line); }
.session-guide-content { padding: 0 18px 19px; min-width: 0; }
.session-guide-intro { margin: 15px 0 17px; color: var(--muted); font-size: 12px; line-height: 1.85; }
.session-guide-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 13px; }
.session-guide-block { min-width: 0; border: 1px solid var(--line); border-radius: 11px; padding: 16px; background: #fff; }
.session-guide-block h4 { display: flex; align-items: baseline; gap: 9px; margin: 0; color: var(--ink); font-size: 13px; line-height: 1.6; }
.session-guide-block h4 > span { flex: 0 0 25px; padding: 3px 0; border: 1px solid #e5d4a1; border-radius: 7px; background: #fff7df; color: #795600; font-size: 10px; font-weight: 800; line-height: 1.6; text-align: center; font-variant-numeric: tabular-nums; }
.session-guide-block > ul { padding-left: 17px; margin: 11px 0 0; color: var(--text); font-size: 12px; line-height: 1.85; }
.session-guide-block li + li { margin-top: 8px; }
.session-guide-block > p { margin: 11px 0 0; color: var(--text); font-size: 12px; line-height: 1.85; }
.session-guide-block > .session-guide-routes { padding-left: 0; list-style: none; }
.session-guide-block > .session-guide-hint { color: var(--muted); font-size: 11px; }
.session-guide-recording { padding-left: 13px; margin: 18px 0; border-left: 3px solid var(--mustard); color: var(--text); font-size: 12px; line-height: 1.9; }
.session-guide-recording strong { color: var(--ink); }
.session-note-template { padding: 15px; border: 1px solid #c4d3ec; border-radius: 11px; background: #fff; }
.session-note-template > summary { color: var(--blue); font-size: 12px; font-weight: 750; cursor: pointer; }
.session-note-template > p { margin: 12px 0; color: var(--muted); font-size: 11px; line-height: 1.85; }
.session-note-text { min-width: 0; max-width: 100%; margin: 0; padding: 13px 14px; border: 1px solid #e1e9f7; border-radius: 8px; background: #f4f7fd; color: var(--ink); font: inherit; font-size: 12px; line-height: 1.85; white-space: pre-wrap; overflow-wrap: anywhere; }
.session-guide-actions { display: flex; flex-wrap: wrap; align-items: center; gap: 12px 17px; margin-top: 18px; }
.session-guide-actions .button { min-height: 44px; padding: 10px 16px; gap: 8px; font-size: 12px; }
.session-guide-actions .button svg { width: 16px; height: 16px; }
.session-guide-actions > p { flex: 1 1 180px; margin: 0; color: var(--muted); font-size: 11px; line-height: 1.85; }
.followup-section h3[tabindex] { scroll-margin-top: 24px; }
.followup-section h3[tabindex]:focus { outline: 3px solid var(--focus); outline-offset: 4px; }

.case-section .section-heading { margin-bottom: 10px; gap: 8px 16px; }
.section-description { color: var(--muted); font-size: 12px; line-height: 1.85; margin: 0 0 19px; }
.history-jump { display: inline-flex; align-items: center; gap: 5px; color: var(--blue); font-size: 11px; font-weight: 750; text-underline-offset: 4px; }
.history-jump svg { width: 14px; height: 14px; }
.terminal-notice { border: 1px solid #cedced; border-radius: 13px; padding: 20px; background: #f6f9ff; }
.terminal-notice h4 { margin: 0 0 7px; color: var(--ink); font-size: 14px; }
.terminal-notice p { font-size: 12px; line-height: 1.85; color: var(--muted); margin: 0 0 16px; }
.terminal-notice .terminal-draft-hint { border-left: 2px solid var(--mustard); padding-left: 11px; color: var(--text); }
.terminal-notice .button { font-size: 12px; min-height: 43px; padding: 10px 17px; }
.followup-form .field { margin-top: 21px; }
.followup-form .followup-state-field { margin-top: 0; }
.followup-form .field > label { font-size: 13px; margin-bottom: 7px; }
.followup-form .field-hint { font-size: 11px; }
.followup-form .field > label .field-hint { font-weight: 500; }
.followup-form textarea, .followup-form select { font-size: 14px; padding: 12px 14px; }
.followup-form textarea::placeholder { font-size: 12px; }
.followup-form #followup-note { min-height: 126px; }
.followup-form #followup-next-action { min-height: 99px; }
.followup-next-fields { display: grid; grid-template-columns: minmax(0, 1fr) 180px; gap: 22px; align-items: start; }
.followup-date-field input { display: block; width: 100%; min-width: 0; max-width: 100%; min-height: 49px; border: 1px solid var(--control-line); border-radius: 12px; padding: 11px 12px; color: var(--ink); background: linear-gradient(130deg, white, #f7faff); font-size: 13px; }
.followup-date-field input:hover { border-color: #536fa7; }
.followup-date-field input:focus { border-color: var(--blue); box-shadow: 0 0 0 3px #e9f0ff; }
.followup-date-field input[aria-invalid=true] { border-color: var(--error); background: #fff8f8; }
.followup-date-field > .field-hint { margin-top: 9px; }
.followup-form :disabled { cursor: default; }
.followup-form textarea:disabled, .followup-form select:disabled, .followup-form input:disabled { color: #536582; -webkit-text-fill-color: #536582; background: #f1f4f9; opacity: 1; }
.closing-note { margin: 20px 0 0; padding: 13px 15px; border-radius: 10px; background: #fff8e5; color: #795600; font-size: 12px; line-height: 1.85; }
.followup-form .form-footer { align-items: flex-start; flex-wrap: wrap; gap: 15px; }
.followup-form .footer-hint { flex: 1 1 170px; margin: 0; font-size: 11px; line-height: 1.85; }
.followup-form .button-row { flex-wrap: wrap; justify-content: flex-end; margin-left: auto; }
.followup-form .button { min-height: 46px; font-size: 12px; padding: 12px 18px; }
.followup-feedback { border: 1px solid #bfd2f1; border-radius: 11px; background: #eff5ff; padding: 14px 17px; color: var(--ink); font-size: 12px; line-height: 1.85; margin-top: 20px; overflow-wrap: anywhere; }
.followup-feedback[data-state=warning] { border-color: #dec98b; background: #fffaed; color: #765900; }
.followup-feedback[data-state=success] { border-color: #b9d6d5; background: #eff9f7; color: #235c60; }
.followup-feedback:focus { outline: 3px solid var(--focus); outline-offset: 3px; }
.followup-recovery { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 13px; }
.followup-recovery .button { min-height: 44px; padding: 10px 17px; font-size: 12px; }
.history-section { scroll-margin-top: 24px; }
.history-section .text-button { font-size: 11px; }
.history-section h3:focus { outline: 3px solid var(--focus); outline-offset: 4px; }
.history-state { margin: 0; padding: 18px; border: 1px dashed #c4d2e9; border-radius: 11px; color: var(--muted); background: #fafcff; font-size: 12px; line-height: 1.85; }
.history-state.is-error { border-color: #ddc78b; color: #795600; background: #fffbef; }
.case-history { padding: 0; margin: 0; list-style: none; }
.history-entry { position: relative; margin-left: 5px; padding: 0 0 25px 23px; border-left: 1px solid #c7d5ef; }
.history-entry::before { content: ''; position: absolute; top: 5px; left: -5px; width: 9px; height: 9px; border: 2px solid #fff; border-radius: 50%; background: var(--blue); box-shadow: 0 0 0 1px #c7d5ef; }
.history-entry[data-kind=reopened]::before { background: var(--mustard); }
.history-entry:last-child { padding-bottom: 0; border-left-color: transparent; }
.history-entry-head { display: flex; flex-wrap: wrap; align-items: baseline; justify-content: space-between; gap: 4px 13px; }
.history-entry h4 { margin: 0; font-size: 13px; color: var(--ink); }
.history-entry time { color: var(--muted); font-size: 10px; }
.history-entry > p { font-size: 13px; line-height: 1.85; margin: 8px 0 0; }
.history-next { margin-top: 11px; padding: 11px 14px; background: #f3f7ff; border-radius: 9px; }
.history-next strong { color: var(--muted); font-size: 10px; font-weight: 750; }
.history-next p { margin: 4px 0 5px; color: var(--text); font-size: 12px; line-height: 1.8; white-space: pre-wrap; overflow-wrap: anywhere; }
.history-next span { color: var(--muted); font-size: 10px; }
.history-more { margin-top: 22px; padding-left: 28px; }
.history-more .button { min-height: 42px; font-size: 12px; padding: 10px 16px; }
.leave-attention[aria-disabled=true] { opacity: .6; cursor: default; }

/* Public intake preserves the orientation even while reception is closed. */
.public-badge { background: #eaf1ff; }
.session-invitation-actions > .intake-closed-message { flex-basis: 100%; max-width: 600px; font-size: 12px; }
.consent-privacy { margin: 10px 0 0 31px; font-size: 12px; line-height: 1.8; }
.consent-privacy a { font-weight: 700; text-underline-offset: 3px; }
.consent-privacy a span { font-weight: 500; }
.intake-honeypot { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0, 0, 0, 0); clip-path: inset(50%); white-space: nowrap; pointer-events: none; }
#receipt-code { user-select: all; cursor: text; }
#receipt-code:focus-visible { outline: 3px solid var(--focus); outline-offset: 4px; border-radius: 4px; }
.receipt-copy-status { margin: 4px 0 8px; color: var(--muted); font-size: 12px; }
.receipt-copy-status:empty { display: none; }

/* Metrics count preserved public requests, without inferring sessions or sales. */
.operator-metrics { padding: 25px 30px; margin-bottom: 24px; border: 1px solid var(--line); border-radius: 20px; background: #ffffffd9; }
.operator-metrics h2 { font-size: 19px; letter-spacing: -.4px; }
.operator-metrics .section-heading { margin-bottom: 19px; }
.metrics-updated { margin: 0; color: var(--muted); font-size: 10px; }
.metrics-state { margin: 0; color: var(--muted); font-size: 12px; }
.metrics-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 14px; margin: 0; }
.metrics-grid > div { min-width: 0; border-left: 3px solid var(--mustard); padding: 2px 0 2px 17px; }
.metrics-grid dt { color: var(--muted); font-size: 11px; line-height: 1.7; }
.metrics-grid dd { margin: 5px 0 0; color: var(--blue); font-size: 29px; line-height: 1.3; font-weight: 800; font-variant-numeric: tabular-nums; }
.metrics-details { margin-top: 21px; padding-top: 15px; border-top: 1px solid var(--line); }
.metrics-details > summary { font-size: 12px; }
.metrics-breakdowns { display: grid; grid-template-columns: 1fr 1fr; gap: 30px; margin-top: 20px; }
.metrics-breakdowns h3 { font-size: 12px; }
.metrics-breakdown { margin: 9px 0 0; }
.metrics-breakdown > div { display: flex; justify-content: space-between; gap: 15px; padding: 6px 0; border-bottom: 1px solid #e8edf7; font-size: 11px; }
.metrics-breakdown dd { margin: 0; color: var(--blue); font-weight: 800; font-variant-numeric: tabular-nums; }
.metrics-note { margin: 16px 0 0; color: var(--muted); font-size: 10px; line-height: 1.8; }
.case-list-origin { display: block; margin-top: 7px; color: var(--muted); font-size: 10px; }
.case-origin { margin: -3px 0 17px; color: var(--blue); font-size: 11px; line-height: 1.8; }
.case-legacy-note { padding: 11px 14px; margin: 0 0 17px; color: var(--muted); background: #f5f7fb; border: 1px solid var(--line); border-radius: 9px; font-size: 11px; line-height: 1.8; }

/* Destructive data operations require a separate, typed confirmation. */
.case-data-management > summary { font-size: 12px; color: var(--muted); }
.case-data-management > p { color: var(--muted); font-size: 12px; line-height: 1.85; }
.button-danger-quiet { color: var(--error); border-color: #d9b2b4; background: #fff; font-size: 12px; }
.button-danger-quiet:hover { background: #fff4f4; border-color: var(--error); }
.button-danger { color: #fff; background: #a92f34; border-color: #a92f34; }
.button-danger:hover { background: #8d2328; border-color: #8d2328; }
.button-danger:disabled { background: #7a5558; border-color: #7a5558; }
#delete-form .field { margin-top: 0; }
#delete-form .field > label { font-size: 13px; }
#delete-form .field-hint { margin-top: 9px; }
#delete-code { white-space: nowrap; color: var(--error); }
#delete-form .dialog-actions { margin-top: 24px; }
.delete-feedback { border: 1px solid #dec98b; background: #fffaed; color: #765900; border-radius: 10px; padding: 12px 14px; font-size: 12px; line-height: 1.8; }
.delete-feedback:focus { outline: 3px solid var(--focus); outline-offset: 3px; }

@media (min-width: 961px) and (max-width: 1150px) {
  .followup-next-fields { grid-template-columns: minmax(0, 1fr); gap: 0; }
  .followup-date-field input { max-width: 230px; }
}
@media (max-width: 600px) {
  .operator-metrics { padding: 21px; border-radius: 17px; }
  .operator-metrics .section-heading { align-items: flex-start; flex-direction: column; gap: 6px; }
  .metrics-grid { grid-template-columns: 1fr 1fr; gap: 20px 13px; }
  .metrics-grid > div { padding-left: 12px; }
  .metrics-grid dd { font-size: 27px; }
  .metrics-breakdowns { grid-template-columns: minmax(0, 1fr); gap: 22px; }
  .consent-privacy { margin-left: 0; }
  #delete-confirmation { font-size: 16px; }
  .operator-page .case-status { max-width: 143px; }
  .case-detail-top { gap: 10px; align-items: flex-start; }
  .case-detail-top .step-caption { padding-top: 4px; font-size: 9px; letter-spacing: 1px; }
  .next-action-panel { padding: 17px 18px; }
  .next-action-heading { flex-direction: column; gap: 6px; }
  .next-action-panel > p { font-size: 13px; }
  .original-case > summary { font-size: 12px; }
  .original-case .case-orientation { padding: 14px; }
  .session-guide > summary { padding: 16px; }
  .session-guide-content { padding: 0 13px 15px; }
  .session-guide-grid { grid-template-columns: minmax(0, 1fr); gap: 11px; }
  .session-guide-block { padding: 15px; }
  .session-guide-block h4 { font-size: 12px; }
  .session-note-template { padding: 13px; }
  .session-note-text { padding: 12px; }
  .session-guide-actions { flex-direction: column; align-items: stretch; gap: 11px; }
  .session-guide-actions > p { flex-basis: auto; }
  .followup-next-fields { grid-template-columns: minmax(0, 1fr); gap: 0; }
  .followup-form textarea, .followup-form select, .followup-date-field input { font-size: 16px; }
  .followup-form .form-footer { flex-direction: column; align-items: stretch; }
  .followup-form .footer-hint { flex-basis: auto; }
  .followup-form .button-row { flex-direction: column; align-items: stretch; margin: 0; }
  .followup-recovery { flex-direction: column; align-items: stretch; }
  .followup-feedback { padding: 13px 15px; }
  .terminal-notice { padding: 17px; }
  .terminal-notice .button { width: 100%; }
  .history-entry { padding-left: 18px; }
  .history-entry-head { flex-direction: column; gap: 4px; }
  .history-more { padding-left: 23px; }
  .history-more .button { width: 100%; }
  .session-invitation { padding: 22px 18px; border-radius: 14px; }
  .session-eyebrow { font-size: 9px; letter-spacing: 1.1px; }
  .session-invitation > h3 { font-size: 24px; }
  .session-intro { font-size: 12px; }
  .session-goals { flex-direction: column; gap: 9px; margin: 20px 0; }
  .session-routes { grid-template-columns: minmax(0, 1fr); gap: 9px; }
  .session-routes li { padding: 12px 14px; }
  .session-routes p { margin-top: 4px; }
  .session-invitation-actions { flex-direction: column; align-items: stretch; gap: 13px; margin-top: 20px; padding-top: 20px; }
  .session-invitation-actions .button { flex-basis: auto; width: 100%; }
  .session-invitation-actions > p { flex-basis: auto; max-width: none; }
  .expertise-panel { margin-top: 28px; padding: 23px 18px; border-radius: 18px; }
  .expertise-heading h2 { font-size: 26px; }
  .expertise-heading > p:last-child { font-size: 13px; }
  .expertise-team { grid-template-columns: minmax(0, 1fr); gap: 14px; margin-top: 22px; }
  .expertise-profile { padding: 22px 18px; border-radius: 14px; }
  .profile-experience strong { font-size: 25px; }
  .expertise-profile h3 { font-size: 20px; }
  .solutions-catalog > summary { align-items: flex-start; flex-direction: column; padding: 17px; gap: 12px; }
  .solutions-content { padding: 0 17px 19px; }
  .solutions-grid { grid-template-columns: minmax(0, 1fr); gap: 10px; }
  .solutions-grid li { padding: 15px; }
  .expertise-actions { align-items: stretch; flex-direction: column; }
  .expertise-actions .button { justify-content: center; }
}